Literacy Tutor Spotlight, Greg Bauch, Literacy Buffalo Niagara

Tutor Spotlight: Greg Bauch

 

Since joining our agency in 2021, Greg Bauch has made a lasting impact through his dedication and creativity. Although he stepped away in late 2022, he kept his promise to return — and we are so glad he did!

Greg brings a genuine sense of energy and joy to every session, inspiring both engagement and confidence in his students. He is tireless in developing and adapting resources, thoughtfully blending materials from our office with those he discovers or creates himself to meet each student’s unique needs. His students consistently express their admiration for his patience, encouragement, and unwavering support, making Greg an invaluable part of our tutoring community. Congratulations Greg on earning our summer Tutor Spotlight!

“If everyone spent an hour a week in their community, our world would be a blissful utopia with flying cars and free health care.”

What inspired you to volunteer for LBN?

Doom scrolling and stress-bingeing were getting me nowhere. I wanted to do something to make myself feel better about the state of our world. I wanted my city to be welcoming and accepting of everyone. Doing something on the local level, where I could actually help, seemed like the correct path.

What has been the biggest surprise about being a volunteer tutor?

How much fun it is. My student and I laugh constantly — at mistakes, the absurdity of the English language, and just getting to know each other. Even though there’s a language barrier, human communication shines through. I genuinely look forward to my lessons.

Will you share a success story that you are proud of?

With my current student, the moment I realized we went through an entire lesson without them using their phone for translation. Progress is always slow, but little victories are very rewarding. Also, I helped a former student achieve a NYS learner’s permit, completing the course and passing the test portion. This challenge took a full year of prep.

 

What important lessons have you learned as a tutor?

You are there to teach. Sometimes you might feel you want to help too much, like filling out resumes or paperwork for your student when they stress urgency. That will not help your student in the long run. Teach them the way and help them be self-reliant.

Do you have any tips for other tutors?

Use every resource LBN gives you, and don’t be afraid to tailor lessons to your student. I like to cut-and-paste or copy text from lessons I find online or from resources LBN sends me, then change things up to fit previous conversations we’ve had. The more you personalize and focus on things your student likes, the more motivated they’ll be to learn.

 

What do you enjoy doing when you are not tutoring?

I’m a writer. I just finished my second book which will be coming out soon. I love going to the dirtiest dives in Buffalo and listening to loud, abrasive music that kills brain cells. I’ve been a stand-up comic for about 25 years.

 

Is there anything else you would like to share?

Tutoring is easier for me as I have no kids and my job allows for free time; but I feel if everyone spent an hour a week in their community, our world would be a blissful utopia with flying cars and free health care.

Literacy Donor Spotlight, Anne Eisenberg, Literacy Buffalo Niagara

Donor Spotlight: Anne Eisenberg

 

Support from donors like Anne Eisenberg helps make life-changing educational opportunities possible throughout our community. We are grateful for Anne’s commitment to empowering students and strengthening literacy.

Anne’s Story

I still remember, as a 5-year-old living in the projects of NYC, practicing writing my signature for a week. On the next Saturday morning, my father and I went to our local branch of the New York City library, where I proudly signed my name in cursive and received my first library card. That library card allowed me to read any book I wanted — which allowed me to imagine a world where there were NOT bars on the windows or gunshots outside our building on a regular basis.

Being able to read allowed me to get good grades in school, which opened up opportunities I might never have had. And I never had to worry about whether I could complete a job application, or order food I’d never heard of before reading about it on a menu, or guess which bus to take because I could not read the route sign on the bus.

 

“I know that the majority of the money I donate goes directly to literacy programming in our communities.”

Literacy Buffalo Niagara exists to improve the literacy of ALL adult citizens of Erie and Niagara counties — whether native-born speakers whose reading skills were not advanced through school, or immigrants and refugees learning a new language (many of whom are not literate in their original language either).

What better way to improve the economic, social and political strength of our communities than to work towards 100% literacy? What better way to improve people’s lives than to give them the tools (reading and speaking English) to succeed when applying for jobs or helping their own children in school or giving back to their communities?

I started donating my time as a tutor seven years ago. I then became a board member and donated both my time AND my money to LBN. I know that the majority of the money I donate goes directly to literacy programming in our communities — English/reading literacy, digital literacy, and health literacy.

The money we donate pays for programming, program materials, staffing, new program development, and training our volunteers. Literacy Buffalo Niagara makes a real, meaningful difference in people’s lives — which positively impacts their families and immediate communities, thereby improving life for all of us.

Student Spotlight: Abdifatah

Meet our student Abdifatah from Somalia, and learn about how he reached his goal to communicate in English with confidence.

Abdifatah is a friendly and energetic man who has traveled to and lived in many countries in Africa before establishing a permanent home in Buffalo. He and his wife have 5 children and all have become integrated citizens of the U.S. Although his early education in Somalia included English language learning, his use of the language was “totally different” from what he experienced when he arrived in America. Abdifatah was motivated to learn how to communicate comfortably in his new country and found his way to Literacy Buffalo Niagara to support his efforts.

Abdifatah’s background includes leaving his native Somalia as a young man due to “the chaos and lack of order” he observed in the society. As an intelligent and ambitious person, he was determined to settle somewhere where he could enjoy “free movement and opportunities for a good life.” He continued to study and work as he made his way from Somalia to Kenya and Uganda. As an asylum seeker, he had the opportunity to come to the U.S. in 2015 along with his wife and two young sons.

When he first arrived here, understanding and speaking English clearly was difficult, despite previous study of the language. With a growing family, balancing work and further education was challenging. He wanted – and felt he needed – to improve his pronunciation and ability to understand English conversation. Several people who had also come from Africa suggested watching English language movies, but Abdifatah found these to be of limited benefit. Someone at the Information Desk of the Central Library suggested he contacted Literacy Buffalo Niagara and a new chapter began.

“Abdifatah credits the one-to-one work with his Literacy tutor as a major change in his ability to understand and converse with confidence in his new country.”

He believes the program has helped him “a LOT” and is very important for anyone hoping to become a full participant in the U.S.

Now pursuing a master’s degree in Public Administration, Abdifatah hopes to assist African people coming to the U.S. to coordinate necessary services and support their adjustment to a new country and culture. He sees himself as directing a not-for-profit organization, much as he received that kind of help when he arrived here.

Literacy Tutor Spotlight, John Brylinski, Literacy Buffalo Niagara

Tutor Spotlight: John Brylinksi

 

We are proud to recognize John Brylinski with our April Tutor Spotlight for his decade of dedicated service and unwavering commitment to our learners.

For ten years, John worked faithfully with one basic literacy student on a nontraditional path, demonstrating patience, consistency, and deep care. After that student moved out of state, John didn’t hesitate to ask where he could help most. When he learned that English language learners were waiting, he immediately completed the necessary training and took on a low-level English speaker, a complete departure from his previous tutoring experience.

John’s flexibility, kindness, and desire to help shine through in everything he does, and his clear, thoughtful communication with staff makes him a true partner in our mission.

“When progress is slow, it can lead to frustration; but hard-earned gains many times provide the most beautiful results.”

What inspired you to volunteer for LBN?

When I think of inspiration in my life, I often reflect on friends and family. As a child, I did not care to read — probably because I struggled with it. My mother, a voracious reader, gently encouraged it. When I found subjects which interested me, my hunger for more knowledge led me to read more about those topics. As my reading improved, so did my love for it.

I was inspired to volunteer for Literacy Buffalo Niagara because I wanted to nurture that same love for reading.

What has been the biggest surprise about being a volunteer tutor?

What has surprised me the most, in the more than 10 years I have been in the program, is the shared joy both the tutor and learner feel when goals are accomplished. Even small accomplishments can be memorable.

The world has been changed by the COVID-19 pandemic in so many ways. As a substitute teacher, I have seen how some children have struggled to catch up academically and socially in the wake of that disease. Yet, my learner and I found a way to conduct lessons during the shutdown. I would drop off a packet of materials at his front door while retaining another copy for myself. I would then lead a lesson over the phone with him. While it was not the ideal situation, it allowed us to continue our weekly “meetings” and persevere together.

Will you share a success story that you are proud of?

My first learner, whom I met with for more than 10 years, was an older gentleman whose literacy skills were heavily dependent on guesswork. Many of our lessons focused on changing those survival skills. As a tutor, I learned to gauge success in smaller increments. By the end of our time together, I believe we succeeded by taking hundreds of small steps.

Do you have any tips for other tutors?

One of my favorite hobbies is woodcarving. The best tip I could offer to other tutors would be similar to my advice to new woodcarvers — success in both is made one step at a time. When progress is slow, it can lead to frustration; but hard-earned gains many times provide the most beautiful results.

I am immensely proud to have been a tutor for LBN. While I believe positivity and patience are my best attributes for this role, I am greatly appreciative of the patience and positivity the staff has given me.

Literacy Student Spotlight, Oksana, Literacy Buffalo Niagara

Student Spotlight: Oksana

 

Meet our student Oksana from Ukraine, and learn how she has evolved from ESL student to a small business owner, baker, and volunteer!

Oksana is an animated and energetic woman who arrived in Buffalo almost 5 years ago with her husband and young son. They had relatives and a few friends here who encouraged them to leave Ukraine and start a new life in the U.S.

She was very unsure about how this “new life” would work out, especially for her — she had a satisfying profession as an accountant and a full personal life in her home city of Kherson. Having no knowledge of written or spoken English, Oksana was concerned about how she would adjust to living in Buffalo.

Oksana’s first goal after moving to the U.S. was learning to speak and understand English. She was very motivated to establish relationships with neighbors, school staff, and community services for her family. Her next challenge was to find productive work for herself. Oksana’s son, who was enrolled in elementary school, seemed to quickly and effortlessly learn English so well that he sounded “like he came from Buffalo!”

A friend told Oksana about Literacy Buffalo Niagara, and she particularly liked the idea of having her own teacher to work with. After trying a group conversation class, she realized that individual meetings with a tutor were a better format for her learn English while staying comfortable and relaxed.

 

This past year Oksana also started volunteering with a non-profit as an income tax advisor. Giving back is very important to her, and she enjoys the interactions she’s had by practicing English with a variety of people.

 

Oksana still has difficulty conversing with certain people but feels she has improved a great deal in both speaking and understanding English, even when she’s communicating with unfamiliar speakers. She can successfully make phone calls with doctors, talk with school personnel, and buy groceries for her family at the store. When something is difficult for her to understand, Oksana asks the person to repeat or slow down — which she didn’t have the confidence to do before working with a LBN tutor.

Full of energy and motivation, Oksana secured a part-time job several years ago as a baker in a Buffalo grocery store. She had always enjoyed cooking/baking in Ukraine, and found this was something she could comfortably do while also studying and improving her English. Her skills have developed so well that she currently has her own baking business on the side, and hopes to have a large kitchen when her family buys their own home.

This past year Oksana also started volunteering with a non-profit organization as an income tax advisor — “in English!” — an achievement she is very proud of. Previously she had established herself as an online volunteer assisting Ukrainian people with legal and financial documents. Oksana’s commitment to giving back is very important to her and she enjoys the interactions she’s had by practicing English with a variety of people.

Oksana feels that learning English is essential for building a good life in the U.S. There have been many people who supported her along the way as she and her family adjusted to living here, and working with LBN has been one of the most valuable.

Literacy Tutor Spotlight, Cheng Qin, Literacy Buffalo Niagara

Tutor Spotlight: Cheng Qin

 

This month, we’re proud to shine our Tutor Spotlight on Cheng Qin, a dedicated volunteer with Literacy Buffalo Niagara for over four years.

Specializing in working with advanced English language learners, Chang brings both compassion and precision to his tutoring, helping students fine-tune their speaking skills — a challenge that’s often underestimated. His thoughtful, individualized approach ensures that each lesson aligns with his learners’ unique goals, empowering them to communicate with greater confidence and fluency.

“I believe students do best when they are intrinsically motivated. A list of vocabulary to memorize can feel tedious, so I try to adapt my lessons based on their interests outside of the classroom.”

What inspired you to volunteer for LBN?

I am an immigrant to the United States myself, who arrived without speaking much English. I owe much of my progress and accomplishments to the wonderful teachers and mentors in the Buffalo community. Based on experience, I understand that lack of English literacy posed a huge barrier for many immigrants. Thus, LBN was the perfect opportunity for me to give back to the same community that was so welcoming towards me when I first arrived.

What has been the biggest surprise about being a volunteer tutor?

The biggest surprise is how much I learned from my students. Being exposed to people of different cultural backgrounds has broadened my perspective. Additionally, the creativity and tenacity of my students are a constant source of inspiration for me and deepened my appreciation of the resilience it takes to build a life in a new country.

Will you share a success story that you are proud of?

I am particularly proud of seeing the progress my students make over time. In the beginning, introducing themselves and holding basic conversations might be overwhelming. But with time and patient practice, I witnessed their confidence grow week by week. A student of mine, for example, progressed from a novice speaker to passing a few GRE subject exams — a huge transformation.

What important lessons have you learned as a tutor?

Every student has their own preferences and the ways that they learn best. It is important for tutors to be flexible and adapt to the needs of their students during lesson planning.

Do you have any tips for other tutors?

Tutors should recognize that learning a new language is often a difficult and sometimes frustrating endeavor for students. It is very important to have universal positive regard for your students and encourage them to overcome their obstacles.

What do you enjoy doing in your free time?

I am an avid reader, and I enjoy hiking.

Is there anything else you would like to share?

I believe students do best when they are intrinsically motivated. A list of vocabulary or grammatical rules to memorize can feel tedious, so I try to adapt my lessons based on their interests outside of the classroom.

A past student of mine, for example, particularly enjoyed reading biographies and self-improvement books in his own language. Together, we found a book in English that fit his interests and read it together, using his genuine interest as a way to build vocabulary and strengthen his understanding of grammar.

Student Spotlight: Lily & Evan

 

Meet our students Lily & Evan, a couple from Beijing who have both been working with LBN’s tutors to improve their English-speaking skills.

Traveling over 6,000 miles across the world to live in a new country with a different language, customs, and way of life is a daunting task. That’s just what Lily and Evan decided to do when their son was very young. Having experienced a highly competitive and stressful educational system themselves, they wanted to provide their only child with more opportunities for an enjoyable school experience. This was the beginning of a long but successful process to emigrate to the U.S. in 2021.

Both grew up in the capitol city of Beijing where they achieved university degrees and professional occupations — Lily as an accountant and Evan in computer sales. They chose to settle in the Buffalo area to join relatives who lived here.

Lily and Evan learned to read English in China, believing it to be a “world language,” but understanding speech in English was not something either felt comfortable with. A friend told them about a program to help them learn conversational English: Literacy Buffalo Niagara.

“Evan and Lily believe that Western education and the ability to learn good English skills has provided many opportunities for their family.”

Both students agree that their limited communication in English was the most challenging part of moving to America. Evan describes feeling “shame” about speaking English even though he could read the language well. He finds tutoring very helpful and receives a lot of encouragement from his tutor. He is no longer nervous about talking with strangers and has more “confidence and courage” in using his English. Evan is an active and energetic man who enjoys pickleball and cycling for recreation.

Lily is a reserved woman who is less inclined to talk with strangers than her husband. She has also found her tutor to be a great source of help and encouragement, and enjoys completing her assigned homework to practice the new skills she’s learning to use. Lily “can now speak English to others where before I could only read.” She wants to continue studying and watches many shows on PBS to help further her understanding of spoken English. As an avid reader in several languages, Lily has hopes of working in a local library when she is more confident speaking English.

Lily and Evan are very happy with their decision to move to the U.S. Their son is a successful university student and they enjoy comfortable living conditions here. They believe that Western education and the ability to learn good English skills has provided many opportunities for their family. They even decided that Evan’s parents should come to live with them in Buffalo, which makes the feeling of “being home” even stronger. LBN has been a positive support as they build a successful and prosperous life here.

Student Spotlight: John

 

Meet our student John and get inspired by his journey to build literacy skills in LBN’s tutoring program!

John grew up in Buffalo, New York, as part of a big family: 7 brothers and 6 sisters. He attended LaSalle High School in Niagara Falls and later built a life working in a variety of jobs, including as a janitor, dishwasher, and welder. He’s also the proud father of 4 children.

When John decided to join the literacy program, his goal was simple but powerful — to improve his reading so he could raise his quality of life. Although he had managed to adapt to living with low literacy over the years, John knew that stronger reading skills would open new doors and make daily tasks easier.

 

 

John says one of the best parts of the program has been working with his tutor. “We have a great relationship and work really well together,” he shared. With that support, John has faced one of his biggest challenges — gaining confidence in himself as a learner.

John’s already seeing progress. Reading items like mail and sign notices has become easier, and he’s proud of moments when he’s been able to apply for and get new jobs. “My tutor and friends have really encouraged me,” John said.

As for what’s next, John plans to keep improving his reading and writing skills. And when asked what advice he’d give to someone thinking about joining a program like this, his words are inspiring:

“Don’t be afraid to admit you need help. No one will think less of you — they’ll be proud of you. Take the first step. Find someone that cares.”

John’s story is a reminder that learning is a lifelong journey, and it’s never too late to take that first step toward a better future.

July 2025 Newsletter

summer reading, LBN July 2025 newsletter

Keep your family engaged with learning and beat the “Summer Slide”!

During July, we elevate the importance of summer learning in keeping students engaged, safe, and healthy while they enjoy a few months of vacation. High-quality summer programs play a vital role in supporting student success and closing the country’s opportunity gap. This includes summer reading programs, which help children and young adults maintain their literacy skills over the months when school is not in session.

A summer reading program that incorporates activities and goal-setting can draw in reluctant readers. By engaging students’ interests, what starts as a game may encourage a lifelong reading habit. And it being summer, an interactive reading program can just be good fun — there are even opportunities to grow family literacy while students are spending more time at home.

LBN supports the need for all students, regardless of background or income, to access and benefit from a rewarding learning experience every summer.

Below are a few links to free educational resources from the National Summer Learning Association, to help your family reconnect with learning!

Tutor training is on break…
But applications are open!

Tutor Training Workshops will resume in September. Meanwhile, we are always accepting applications online for potential new volunteers.

The first step in becoming a Literacy Tutor is to fill out a volunteer application. Visit our website to review the list of tutor requirements and apply today!

Student Story

In this interview, meet our student Dina and learn about her experience in the ESL tutoring program!

Can you tell me a little about yourself?
I came to the U.S. in 2009 to escape many different circumstances. I lost my job in my home country due to the war in Sudan. Coming to the United States was so I could make a better life for myself and my family.

What made you decide to join the ESL program?
My journey started as soon as I came to the U.S. I tried many different ESL programs, however LBN was the best fit for me. The program was compassionate and small, so it was easy for me to learn.

What has been the hardest part of learning?
English has a lot of words that mean many different things. Learning that everything has so many meanings in my home country’s language is hardest!

Was there a time when you felt proud of yourself?
Passing the GED, becoming a U.S. citizen — these things made me feel proud. These things make me want to do more.

Read Dina’s full interview here!

LBN Events

Cocktails in Character 2025 event banner

Cocktails in Character
October 23, 2025

Start thinking of costume ideas…
Cocktails in Character will be here before you know it!

Join LBN for a special evening at the Buffalo & Erie County Botanical Gardens to celebrate our 60th Anniversary.

Tickets are on-sale now!

Digi-Skills digital literacy program

Digi-Skills digital literacy program

A free one-on-one tutoring program for adults who want to improve their digital literacy skills. Get more comfortable using the Internet, computers, and other tech devices!

Learn More >

ESL program student Literacy Buffalo

ESL & English Language Learning Programs

For adults looking for help with learning how to speak or read English. Students receive a personalized learning plan and meet with their tutor for2 hours a week in a public setting.

Contact Us for Details >

 

Check back next month for more updates from LBN!

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Literacy Student Spotlight, Dina, Literacy Buffalo Niagara

Student Spotlight: Dina

 

In this interview, meet our student Dina and learn about her experience in the ESL tutoring program!

Can you tell me a little about yourself?

I came to the United States in 2009 to escape many different circumstances. I lost my job in my home country due to the war in Sudan. Coming to the U.S. was so that I could make a better life for myself and my family.

What made you decide to join the English Language program?

My journey started as soon as I came to the U.S. I tried many different ESL programs, however LBN was the best fit for me. The program was compassionate and small, so it was easy for me to learn.

What is the most difficult thing about living in America and not speaking a lot of English?

Everything! From trying to find work, to helping my children in school. Not knowing English meant I couldn’t successfully navigate my new life.

How do you feel about the ESL program so far?

I love being in the program because I’ve learned so much. I understand much better and can actually enjoy my freedom here.

What has been the hardest part of learning?

English has a lot of words that mean many different things. Learning that everything has so many different meanings in my home country’s language is hardest!

Can you share a time when you felt proud of yourself?

Passing the GED, becoming a U.S. citizen — these things made me feel proud. These things make me want to do more.

How has learning English helped you in daily life?

I have success now. I can work, help my children, and do things I never thought I could.

What is something you can do now that was hard before?

Now I can speak and have fluent conversations in English.

Who has helped or encouraged you on this journey?

My family!

What do you hope to do next with your new skills?

Continue to improve and get a better job. I also want to go back to school.

What would you say to someone thinking about joining a program like this?

Do it! I want to thank the program and my tutor Kate. Because of my amazing tutor and LBN’s program, I have been able to accomplish my dreams here in the United States.

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