DIGI-SKILLS

Build the digital skills you need for everyday life.

Technology is part of everyday life, from keeping in touch with family and friends to managing appointments, using healthcare services, and finding information online.

Literacy Buffalo Niagara provides free, one-on-one digital literacy tutoring for adults who want to feel more comfortable and confident using computers, tablets, and smartphones.

Whether you’re learning how to use email, navigate the internet, access a healthcare portal, or join a telehealth appointment, a trained volunteer tutor can help you build the skills you need.

What Can I Learn?

Digi-Skills tutoring is personalized to your needs and goals. Depending on what you want to learn, your tutor may help you with:

Basic computer skills
Using a smartphone or tablet
Navigating the internet
Setting up and using email
Finding trustworthy information online
Accessing and using healthcare portals
Preparing for and joining telehealth appointments
Using websites and online services
Building confidence using technology on your own

Students have access to Northstar Digital Literacy, which provides lessons and assessments covering a variety of essential digital skills. Your tutor may use Northstar as part of your learning, along with other activities and resources that fit your specific needs.

What Can Better Digital Skills Help Me Do?

Digital skills can make everyday tasks easier and help you stay connected and independent.

Depending on your goals, you may be able to use your new skills to:

Send and receive emails
Search for information online
Access important accounts and services
Communicate with family and friends
Manage healthcare information online
Prepare for a telehealth appointment
Use a computer, smartphone, or tablet with greater confidence
Complete everyday tasks that require technology

Your goals are your own. Your tutor will help you focus on the skills that are most useful to you.

How Does Digi-Skills Tutoring Work?

Digi-Skills tutoring is one-on-one and personalized. You will work with a volunteer tutor who will help you focus on the digital skills that are most important to you.

Tutoring typically takes place over 6–8 sessions, depending on your needs and goals. Sessions are held at a public library.

Because Digi-Skills tutoring is individualized, tutors work with students who have specific learning goals rather than providing on-demand technology assistance.

What Digi-Skills Tutoring Does—and Doesn’t—Provide

Digi-Skills is designed to teach you digital skills so you can use technology more independently. It is not a technology help desk or on-demand troubleshooting service.

Our tutors do not provide:

Device repair
On-the-spot technical troubleshooting
Open drop-in technology assistance
Ongoing technology support after your tutoring sessions are complete
Completing digital tasks for you

If something isn’t working on your device, we can help you learn the skills needed to use it, but our tutors are not technology repair technicians.

Who Is Digi-Skills For?

Digi-Skills is for adults of any age who want to build basic digital skills and become more comfortable using technology.

You do not need to be an expert—or even feel comfortable using technology—to get started. The program is designed to meet you where you are and help you build the skills you need.

Ready to Get Started?

Ready to get started?

Visit our Become a Student page to learn more about joining Literacy Buffalo Niagara and what to expect when you get started.

Digi-Skills tutoring is free to students. Sessions take place at public libraries and are scheduled based on tutor and student availability.

Get started today by visiting our Become a Student page.

Become A Student

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